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Another perk to choosing broadband phones is instant messenger. Instant messenger is jumping on the broadband phone bandwagon. Aside from the ability to send quick e-notes back and forth some systems also feature the use of audio. So you can chat, while chatting. Plus, on computers with webcams you can also video chat through your IM system. Though, compared to a broadband phone service IM is a bit crude. You can't dial numbers like you can on a soft phone. You can only access people on your list.