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Broadband, like anything else on this planet is not perfect. From time to time you will experience problems like slow speeds. If you do experience slow site connection times there are a couple of quick broadband tests you can do to find out if it's service or the site. First, hit the stop icon (usually located at the top part of your browser page). This will stop the loading all together. Then hit the refresh key (located in the same area) to see if the site loads again at the same slow speed. If the same thing happens try logging onto a more popular site (like a news channel site). If the same thing still happens you can also try resetting the computer. If you do wind up calling your service provider find out if there are any disruptions in the area before you set up an appointment.